CASE STUDY: POV AGENCY
POV Agency is a dynamic and fast-moving communications agency based in Los Angeles and working with clients all over the world.
DIAGNOSIS
Fledging start-up struggling with leadership that lacked a clear voice and perspective, clear direction for employees, and systems for growth development. The result was high conflict, lack of employee retention and palpable tension between leadership and the rest of the team.
DESIGN
Consistent and proactive design/approach around executive leadership coaching & development, manager training and all-team development
OUTCOME
We turned POV Agency from a fragile start-up into a solid organization by transforming the culture from the top down. Their culture is now prepared and equipped to withstand transition, internal and external conflict, economic turmoil and all of the uncertainty that accompanies being a service based business in a volatile industry. As a result, the company has now transitioned into a 4-day work week organization built on leadership, employee and client trust and accountability and boasts an industry-recognized, award-winning culture with high employee retention that has even welcomed back boomerang employees. Now they have the ability to scale their client load to simultaneously retain and grow profits while maintaining and fostering a positive, healthy, creative, fun and engaging fully remote work environment built and the commitment and accountability.